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FAQs

Here are some questions we get from potential and current clients:

Q.

WHY KV LAWN & TREE SERVICES

A.

What you can expect from us. A high level of expertise and experience. Top quality, affordable lawn services. Customized lawn care plan just for you. A crew with the utmost ethics and integrity. If not completely satisfied, we’ll come back!

Q.

What if I need to reschedule a service date?

A.

We understand that things come up and schedules conflict occasionally. If you are planning on an outing or just need to reschedule or adjust to an earlier day, please just give us a two-day notice so we can schedule accordingly.

Q.

What if my service day falls on a holiday or rainy day?

A.

We will make every effort to confirm that there is no conflict to mow on a specific holiday and are willing to adjust accordingly. If a conflict should arise we will move your service day to the following day whenever possible and get you back on your regularly scheduled day ASAP.

Q.

What if I have a pet in my yard?

A.

We would appreciate being informed of any pets that may have access to your yard at the time of service. If at all possible, it would be appreciated if you could keep your pooch inside at your scheduled time of service. Case by case, communication is helpful here. It would also be helpful if the homeowner could clean up any pet droppings, large bones, toys, large rocks, etc…the evening prior to scheduled service.

Q.

Are you insured and licensed?

A.

We are Fully Licensed and Insured, we carry insurance for all of our projects.
Some larger construction projects require special licenses and certifications. We have trusted members of the landscaping community that we work with for those special cases.

Q.

Will you mow my yard on a Saturday or Sunday?

A.

Our normal work schedule is Monday – Fridays. If necessary we utilize Saturdays and Sundays to help make up for inclement weather. We communicate with each client to ensure there is no inconvenience involved. Typically, each client is given a specific day that their service will be performed and we will make every attempt to maintain the same route each week. However, many factors can affect our schedule, so we cannot guarantee an exact time or specific day.